The Golden Threads: Part 8 (of 12): Key Account Management - Customer Attuned
8 Key Account Management Tools to Grow Key Accounts
Key Account Management: Tools and Techniques for Achieving Profitable Ser.: Key Account Management : A Complete Action Kit of Tools and Techniques for Achieving Profitable Key Supplier Status by Peter Cheverton (2004,
Improving account management and client relationships
Global Account Management: a complete Action Kit of Tools and Techniques for Managing Key global Customers: Cheverton, Peter: 9780749452278: Amazon.com: Books
Tools Every Account Manager Should Be Using and How To Wield Them Effectively